Welcome to My Shuttle, your reliable and trusted partner for airport shuttle services across the beautiful city of Sydney. We understand that traveling can be stressful, especially when it comes to getting to and from the airport.
That’s why we’re dedicated to providing a seamless, comfortable, and punctual shuttle service that ensures your journey begins and ends on a high note.
We provide airport shuttle services throughout Sydney, including the Northern Beaches, Inner West, Eastern Suburbs, and more. If you’re unsure whether we cover your area, feel free to contact us directly.
How do I book a shuttle?
Booking with us is easy! You can book online through our website, or you can call our customer service team at +61 411 667 860. We recommend booking in advance to secure your preferred time slot.
Do you offer private shuttle services?
Yes, we offer private airport shuttles for individuals, families, and groups. You can enjoy the comfort and privacy of having the entire vehicle to yourself.
How much does the service cost?
Our rates vary depending on the distance, time of travel, and number of passengers. You can get an instant quote by entering your travel details on our website or by contacting our customer service team.
What if my flight is delayed?
We monitor all incoming flights, so if your flight is delayed, our drivers will adjust their pick-up time accordingly. There’s no need to worry about additional charges for flight delays.
How will I find my driver at the airport?
Your driver will be waiting for you at the designated pick-up point with a sign displaying your name. Specific instructions for the meeting point will be provided in your booking confirmation.
Can I cancel or modify my booking?
Yes, you can cancel or modify your booking up to 24 hours before your scheduled pick-up time without any fees. Please refer to our cancellation policy for more details.
Are your vehicles child-friendly?
Absolutely! We provide child seats upon request to ensure your little ones travel safely. Please let us know at the time of booking if you require a child seat.
What measures are you taking for COVID-19?
We prioritize the health and safety of our passengers. Our vehicles are thoroughly cleaned and sanitized after each trip, and our drivers follow all recommended health guidelines, including wearing masks.
What payment methods do you accept?
We accept all major credit cards, PayPal, and cash payments. You can choose your preferred payment method when booking your shuttle.
Can I bring my pet?
Yes, we are pet-friendly! Please inform us at the time of booking if you plan to travel with a pet so we can make the necessary arrangements.
Do you offer corporate accounts?
Yes, we offer corporate accounts with tailored services to meet your business travel needs. Contact us to learn more about our corporate packages.